Terms & Conditions

Last Updated: 17.02.2026

Welcome to Smart Market. These Terms & Conditions govern your access to and use of our website and services. By accessing, browsing, or purchasing from our website, you agree to comply with and be legally bound by these terms.

If you do not agree with these Terms, please discontinue use of our website.

1. Definitions

• We refer to Smart Market.
• User refers to any person accessing or using our website.
• Website refers to the Smart Market e-commerce platform.
• Products refer to goods available for purchase on our website.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or
• You are accessing under the supervision of a legal guardian.
• You have the legal capacity to enter into binding contracts.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

• Provide accurate and complete information
• Maintain confidentiality of login credentials
• Accept responsibility for all activities under your account

Smart Market reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

4. Product Information & Availability

We strive to ensure accurate product descriptions, pricing, and availability. However:

• Errors may occur.
• Prices are subject to change without prior notice.
• Product availability is not guaranteed.

We reserve the right to cancel orders in cases of pricing errors, stock issues, or suspected fraudulent activity.

5. Orders & Payments

• All orders are subject to acceptance and availability.
• Full payment must be received before order processing (unless Cash on Delivery is offered).
• We reserve the right to refuse or cancel any order at our sole discretion.

In case of cancellation after payment, a refund will be processed through the original payment method.

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

• Location
• Courier delays
• Force majeure events

Smart Market is not liable for delays caused by third-party logistics providers.

Risk of loss transfers to the customer upon delivery.

7. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy. Customers are advised to review that policy before making a purchase.

8. Intellectual Property

All content on this website, including:

• Logos
• Product images
• Text
• Graphics
• Website design

are the intellectual property of Smart Market and protected under applicable copyright and trademark laws.

Unauthorized reproduction, distribution, or modification is strictly prohibited.

9. Prohibited Activities

Users agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to our systems
• Disrupt website functionality
• Post false or misleading information
• Engage in fraudulent transactions

Violation may result in legal action and account termination.

10. Limitation of Liability

To the fullest extent permitted by law, Smart Market shall not be liable for:

• Indirect or consequential damages
• Loss of profits or revenue
• Technical errors or service interruptions
• Misuse of products purchased

All products are used at the customer’s own risk.

11. Indemnification

You agree to indemnify and hold harmless Smart Market, its employees, affiliates, and partners from any claims, damages, or expenses arising from:

• Breach of these Terms
• Misuse of the website
• Violation of applicable laws

12. Force Majeure

We shall not be held liable for failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, government restrictions, strikes, or technical failures.

13. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of West Bengal.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in West Bengal.

14. Changes to Terms

Smart Market reserves the right to modify these Terms at any time. Updates will be posted on this page with a revised date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Smart Market
Email: talk2smartmarket@gmail.com
Phone: (+91) 8906619076
Address: Argoal, Patashpur, Purba Medinipur, West Bengal, 721456